All orders are shipped within 24-48 hours Monday - Friday 8am - 5pm.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Free shipping on orders above $79. We will charge a flat rate shipping fee of $5.99 for orders below $79
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
RETURNS, REFUNDS AND EXCHANGES POLICY
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect or we have failed to meet your satisfaction. You must return the item within 60 days of your purchase.
1. Please email firstname.lastname@example.org to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
Returns Department Tracking #
Carmel Mtn Road #212
San Diego, CA 9921
3. Include in your package a signed letter stating the reason for your return and the original receipt.
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
If the CBD Hemp product you used has 80% volume left it is eligible for an exchange.